Horrific experience ever !!
-Booked hotel via oyo ,receptionists cancelled it and charged double amount in the middle of night
(Either u don’t mention ur hotel in oyo /other sites
Or else accept the booking)
-When we wake up in morning our room was flooded with dirty water .when asked they told we’re cleaning other nearby rooms
-the receptionist was so rude even after such horrific experience he was fighting to pay extra amount for water bottle which he provided
To the owner of this hotel if u really want to run ur hotel smoothly either change ur receptionist or else teach them hospitality
Farzina Azmi
-
August 31, 2024
Horrible. I booked 1 room for 2 days from oyo. After reaching, When I asked the manager, he was demanding more than double and denied check-in, that also at night and when I had travelled for 2 days and had heavy luggage with me. The worst experience I ever had. To the manager and the owner, guys, there are many other ways to earn money. Please don't do this kind of fraud with people.
Prathibha Perera
-
September 20, 2024
This was in close proximity to the main Bus station. But it was located on a very dusty road with a bad view.
We particularly took OYO owned property cause we were concerned about safety over any matter. But later we realised that the location and the arrangement of property is not safe at all as the elevator directly opens to the parking slot that is open to the road and the watchman has not been seen at his watch all the time. We didn't feel safe at all.
On top of it, around 4:00 a.m. (25/08/2024) someone knocked and tried to open the door of our room. It was a male voice and he did the same thing with some other rooms along the corridor on our floor (3rd floor). Luckily the door was locked well and we kept quiet till the person went away. Right after the incident we tried calling the staff on given extensions but no one received our call. So, thereafter we could hardly get any sleep.
We complained to the staff the next morning and asked to check for CCTV footage for an explanation of the incident but they never came back to us with an update even until we checked out.
The room was not clean enough and spacious as displayed in photos. However, the air conditioning of the room was working well. The corridor was nice and clean.Pathetically dirty walls, stained bedding and old and a discolored towel was provided.
Especially the bathroom was not in order. Some of the fittings were broken too. Old fittings mostly shower didn't function very well. Toiletries were just a towel and a soap.
At least, they could have provided enough water to the client. Especially during summer to be hydrated.
Ladies travel alone or couples, please avoid this place!
We booked this hotel to rest after a long flight and to catch our bus the next day. But it was not a very comfortable stay. However, we booked another hotel nearby there after, which is so much better than this place i.e. Hotel Royal Heritage, N.H.37, Betkuchi, AHOM GAON, Guwahati, Assam 781035)
Ankan saha
-
July 18, 2024
Worst Experience. Booked this hotel from Oyo, didn't realized it turns out to be so horrific. I mean the only pro is they have parking space. Apart from that everything is bad. Rooms are unhygienic, dirty smelly. Might be the Sewage pipe was broken and the tank's gas is all over the room.
Roshmi Begum
-
September 16, 2024
I booked room for one ni8 from oyo. After reaching the front office receptionist was demanding me one thousand extra room rate at the time off check-in. The worst experience ever.bathroom water was not coming properly... really very bad experience........
Do do this type of shit with guest
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Horrific experience ever !! -Booked hotel via oyo ,receptionists cancelled it and charged double amount in the middle of night (Either u don’t mention ur hotel in oyo /other sites Or else accept the booking) -When we wake up in morning our room was flooded with dirty water .when asked they told we’re cleaning other nearby rooms -the receptionist was so rude even after such horrific experience he was fighting to pay extra amount for water bottle which he provided To the owner of this hotel if u really want to run ur hotel smoothly either change ur receptionist or else teach them hospitality
Horrible. I booked 1 room for 2 days from oyo. After reaching, When I asked the manager, he was demanding more than double and denied check-in, that also at night and when I had travelled for 2 days and had heavy luggage with me. The worst experience I ever had. To the manager and the owner, guys, there are many other ways to earn money. Please don't do this kind of fraud with people.
This was in close proximity to the main Bus station. But it was located on a very dusty road with a bad view. We particularly took OYO owned property cause we were concerned about safety over any matter. But later we realised that the location and the arrangement of property is not safe at all as the elevator directly opens to the parking slot that is open to the road and the watchman has not been seen at his watch all the time. We didn't feel safe at all. On top of it, around 4:00 a.m. (25/08/2024) someone knocked and tried to open the door of our room. It was a male voice and he did the same thing with some other rooms along the corridor on our floor (3rd floor). Luckily the door was locked well and we kept quiet till the person went away. Right after the incident we tried calling the staff on given extensions but no one received our call. So, thereafter we could hardly get any sleep. We complained to the staff the next morning and asked to check for CCTV footage for an explanation of the incident but they never came back to us with an update even until we checked out. The room was not clean enough and spacious as displayed in photos. However, the air conditioning of the room was working well. The corridor was nice and clean.Pathetically dirty walls, stained bedding and old and a discolored towel was provided. Especially the bathroom was not in order. Some of the fittings were broken too. Old fittings mostly shower didn't function very well. Toiletries were just a towel and a soap. At least, they could have provided enough water to the client. Especially during summer to be hydrated. Ladies travel alone or couples, please avoid this place! We booked this hotel to rest after a long flight and to catch our bus the next day. But it was not a very comfortable stay. However, we booked another hotel nearby there after, which is so much better than this place i.e. Hotel Royal Heritage, N.H.37, Betkuchi, AHOM GAON, Guwahati, Assam 781035)
Worst Experience. Booked this hotel from Oyo, didn't realized it turns out to be so horrific. I mean the only pro is they have parking space. Apart from that everything is bad. Rooms are unhygienic, dirty smelly. Might be the Sewage pipe was broken and the tank's gas is all over the room.
I booked room for one ni8 from oyo. After reaching the front office receptionist was demanding me one thousand extra room rate at the time off check-in. The worst experience ever.bathroom water was not coming properly... really very bad experience........ Do do this type of shit with guest