Found it a good place to relax and chill.
Visited the property with whole family and the time spent in Panacea was very nice. Everyone in the family enjoyed the time spent there and it will be cherished.
One of the best staff's and service found.
Especially, Miss Victoria-very polite and attentive. KUDOS to her and the whole staff.
Will surely visit again and also recommend others to visit.
Rajesh Rajbangshi
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October 15, 2024
Very much disappointed as the roaming areas were quite untidy. Maintenance is zero. When I visited all rides and activities were shut down due to non availability of the operating person. But they didn't informed at the starting. This is utter unprofessionalism. I came from 60+ km and aiming to spend some quality time but we have wasted our valuable time. Food prices were also very high.
Augusti Mona
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August 27, 2024
Panacea Village Cum Resort is a major letdown. Despite the promising Google reviews, the reality is far from satisfactory. The resort offers poor service and lacks basic hospitality. The sitting arrangements are inadequate, leaving guests uncomfortable. Cleanliness is clearly not a priority here, as the resort is dirty and unkempt. The overall atmosphere is unwelcoming and disappointing. The glowing reviews seem misleading, as the actual experience is far from the advertised standards. Avoid this place if you value comfort and a pleasant stay.
Neo Player
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October 10, 2024
Disappointing Experience Due to Loud Music and Arrogant Management
I recently visited Panacea- The Village hoping for a pleasant experience, but unfortunately, it fell short of expectations. The atmosphere was ruined by extremely loud music, which made it difficult to have a conversation or enjoy the surroundings. Despite kindly asking the staff and calling the management (contact number provided in Google) if the volume could be adjusted, the management was dismissive and displayed an arrogant attitude. They said that for a small family they don't want to inform a larger group.
Customer service should be about making guests feel welcome and valued, but the way the situation was handled left me feeling disrespected and unheard. I hope management takes feedback seriously and improves both the environment and their approach to customer.
Badal Prasad
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October 20, 2024
Was disappointed after visiting here, had travelled for long distance and with no proper mode of public transportation had to pay extra charges for traveling. The Village is not well maintained as it was earlier....A tips; call there before you plan to go or you need to pay 100/- as entry fees which isn't worth. Didn't had any sorts of food as the surrounding itself a big disappointment. Maybe during winter it will be revamp as for Christmas and New Year Eve.
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Erabari, Borkhat, Sonapur, Sonapur, Sonapur Pathar, Assam 782402, India
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Found it a good place to relax and chill. Visited the property with whole family and the time spent in Panacea was very nice. Everyone in the family enjoyed the time spent there and it will be cherished. One of the best staff's and service found. Especially, Miss Victoria-very polite and attentive. KUDOS to her and the whole staff. Will surely visit again and also recommend others to visit.
Very much disappointed as the roaming areas were quite untidy. Maintenance is zero. When I visited all rides and activities were shut down due to non availability of the operating person. But they didn't informed at the starting. This is utter unprofessionalism. I came from 60+ km and aiming to spend some quality time but we have wasted our valuable time. Food prices were also very high.
Panacea Village Cum Resort is a major letdown. Despite the promising Google reviews, the reality is far from satisfactory. The resort offers poor service and lacks basic hospitality. The sitting arrangements are inadequate, leaving guests uncomfortable. Cleanliness is clearly not a priority here, as the resort is dirty and unkempt. The overall atmosphere is unwelcoming and disappointing. The glowing reviews seem misleading, as the actual experience is far from the advertised standards. Avoid this place if you value comfort and a pleasant stay.
Disappointing Experience Due to Loud Music and Arrogant Management I recently visited Panacea- The Village hoping for a pleasant experience, but unfortunately, it fell short of expectations. The atmosphere was ruined by extremely loud music, which made it difficult to have a conversation or enjoy the surroundings. Despite kindly asking the staff and calling the management (contact number provided in Google) if the volume could be adjusted, the management was dismissive and displayed an arrogant attitude. They said that for a small family they don't want to inform a larger group. Customer service should be about making guests feel welcome and valued, but the way the situation was handled left me feeling disrespected and unheard. I hope management takes feedback seriously and improves both the environment and their approach to customer.
Was disappointed after visiting here, had travelled for long distance and with no proper mode of public transportation had to pay extra charges for traveling. The Village is not well maintained as it was earlier....A tips; call there before you plan to go or you need to pay 100/- as entry fees which isn't worth. Didn't had any sorts of food as the surrounding itself a big disappointment. Maybe during winter it will be revamp as for Christmas and New Year Eve.