Worst experience of life time. Simply stay away with this trash. We r 3 people including 1 patient with us in critical illness. We booked with make my trip. Once reached the guy in front said there is no room in price u booked and asked us to leave or pay extra Rs.1000/- per room. That fellow don't even has any manners even he can see the patient at late night check in.
Room service and condition is so worst that can't explain.
If they r giving in free still one should avoid....
Fitmedico _123
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April 14, 2023
I have beeb travelling to Guwahati since years but this stay at Hill crest was a really not good experience for me at all. Goibibo showed booking at a price that they offer but the hotel charged 300 extra as they complained that they cannot give rooms in less price(1200/-) in Goibibo including tax. The behavior of the receptionist wasn't too Appreciateable as he isn't trained for the job. They didn't give wifi password by saying that wifi is having problems ok cool with that, but the worst one was yet to come. When I went out at night around 9 PM the receptionist said that the room keys are lost so there's no extra keys. I had to left my room open at risk and go for dinner( worst ever excuse in a hotel). The room and washroom was clean but the above mentioned things didn't go smooth.. And GOIBIBO should start accepting pay later options
deep akash borah
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July 12, 2023
I wish i can give zero stars .. but unfortunately cannot … worst hotel i have ever visited . Staff treats you like trash . Demands extra money for ac room . No room service . Dirty pillows dirty blankets . They even tell you to order food from zomato swiggy . Bcoz they cannot provide you anything to eat . Basically no room service
AJ
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April 14, 2023
Hotel manager was nice man. But place is dirty. I saw rats in the room, cockroaches, many many mosquitos. AC didnt work. Also at first, he didnt accept my booking because the rate was too low. After spending an hour on the phone with Agoda, he finally accepted begrudgingly. One star for the place, one extra star for the nice convo and recommendation.
Chetan Cama
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November 29, 2022
booked for 499 rs from Oyorooms but on reaching the hotel, the rude manager charged 1200 rs. Really bad staff. I wonder why Oyo even considers such hotels. Rooms a filthy with mosquitoes. Bathroom is smelly. They do not even bother to clean. Bedsheets and towels are worn out and dirty. This hotel should have been delisted from Oyorooms. Whole night i got the smell from bathroomðŸ˜ðŸ˜. It was a nightmare and never to forget Horrible moment.
Our Address
3rd Floor, Anandamoyee, Jonali Bus Stop RG Baruah, Zoo Rd, Nabin Nagar, Guwahati, Assam 781024, India
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Worst experience of life time. Simply stay away with this trash. We r 3 people including 1 patient with us in critical illness. We booked with make my trip. Once reached the guy in front said there is no room in price u booked and asked us to leave or pay extra Rs.1000/- per room. That fellow don't even has any manners even he can see the patient at late night check in. Room service and condition is so worst that can't explain. If they r giving in free still one should avoid....
I have beeb travelling to Guwahati since years but this stay at Hill crest was a really not good experience for me at all. Goibibo showed booking at a price that they offer but the hotel charged 300 extra as they complained that they cannot give rooms in less price(1200/-) in Goibibo including tax. The behavior of the receptionist wasn't too Appreciateable as he isn't trained for the job. They didn't give wifi password by saying that wifi is having problems ok cool with that, but the worst one was yet to come. When I went out at night around 9 PM the receptionist said that the room keys are lost so there's no extra keys. I had to left my room open at risk and go for dinner( worst ever excuse in a hotel). The room and washroom was clean but the above mentioned things didn't go smooth.. And GOIBIBO should start accepting pay later options
I wish i can give zero stars .. but unfortunately cannot … worst hotel i have ever visited . Staff treats you like trash . Demands extra money for ac room . No room service . Dirty pillows dirty blankets . They even tell you to order food from zomato swiggy . Bcoz they cannot provide you anything to eat . Basically no room service
Hotel manager was nice man. But place is dirty. I saw rats in the room, cockroaches, many many mosquitos. AC didnt work. Also at first, he didnt accept my booking because the rate was too low. After spending an hour on the phone with Agoda, he finally accepted begrudgingly. One star for the place, one extra star for the nice convo and recommendation.
booked for 499 rs from Oyorooms but on reaching the hotel, the rude manager charged 1200 rs. Really bad staff. I wonder why Oyo even considers such hotels. Rooms a filthy with mosquitoes. Bathroom is smelly. They do not even bother to clean. Bedsheets and towels are worn out and dirty. This hotel should have been delisted from Oyorooms. Whole night i got the smell from bathroomðŸ˜ðŸ˜. It was a nightmare and never to forget Horrible moment.