I recently visited Car Planet in Guwahati to get the glasses of my Fortuner tinted, and unfortunately, my experience was disappointing. Upon arrival, I was neglected for a long time, waiting nearly an hour without proper assistance. The staff seemed indifferent, probably judging me based on my casual attire.
When I finally got to speak with someone, I encountered a lack of courtesy, especially from an older gentleman who I believe is the owner. When I politely asked for a small discount, I was met with dismissive behavior, which was quite surprising and frustrating. It felt like they assumed that I, as an Assamese customer, wouldn’t want to make significant purchases, which is far from the truth.
While the shop may claim to have every car accessory available, the customer service leaves much to be desired. It is disheartening to see such an establishment take advantage of its location and the limited options available for customers from Meghalaya and neighboring states.
I believe businesses should prioritize customer service and respect, regardless of appearances. I hope Car Planet re-evaluates its approach to customer interactions, as there are plenty of other shops out there that appreciate and respect their customers.
I will be exploring other options in the future.
Mokibul Hq. Choudhury
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December 22, 2017
Very happy with the service and quality of products.. Recently I have collected full accessories for my brand new maruti suzuki baleno and I am very happy with the price comparatively to nexa.
sanjeev sarmah
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July 31, 2024
Though no experience of getting any work done with this entity by name "Car Planet", but can sense the level of professionalism when a person at the other end can ask customer to call them later because they are busy! It was not even with a minimum ethics of "we will call you later", but it was "you can call us in the evening". That shows how the service will be. Not the way to deal with customer, Car Planet.
Parvez Ahmed
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April 19, 2022
Best shop to buy car accessories in Guwahati. I would definitely recommend it to anyone, who want to buy accessories at a relatively manageable price range. They also provide a cool car key ring.
Daxter Abu
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May 31, 2024
Huge collection, knowledgeable staff and affordable pricing. They transformed my brezza into a stylish ride. Highly recommended!
Our Address
GS Rd, below Gramin Vikash Bank, Suraj Nagar, Six Mile, Guwahati, Assam 781022, India
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I recently visited Car Planet in Guwahati to get the glasses of my Fortuner tinted, and unfortunately, my experience was disappointing. Upon arrival, I was neglected for a long time, waiting nearly an hour without proper assistance. The staff seemed indifferent, probably judging me based on my casual attire. When I finally got to speak with someone, I encountered a lack of courtesy, especially from an older gentleman who I believe is the owner. When I politely asked for a small discount, I was met with dismissive behavior, which was quite surprising and frustrating. It felt like they assumed that I, as an Assamese customer, wouldn’t want to make significant purchases, which is far from the truth. While the shop may claim to have every car accessory available, the customer service leaves much to be desired. It is disheartening to see such an establishment take advantage of its location and the limited options available for customers from Meghalaya and neighboring states. I believe businesses should prioritize customer service and respect, regardless of appearances. I hope Car Planet re-evaluates its approach to customer interactions, as there are plenty of other shops out there that appreciate and respect their customers. I will be exploring other options in the future.
Very happy with the service and quality of products.. Recently I have collected full accessories for my brand new maruti suzuki baleno and I am very happy with the price comparatively to nexa.
Though no experience of getting any work done with this entity by name "Car Planet", but can sense the level of professionalism when a person at the other end can ask customer to call them later because they are busy! It was not even with a minimum ethics of "we will call you later", but it was "you can call us in the evening". That shows how the service will be. Not the way to deal with customer, Car Planet.
Best shop to buy car accessories in Guwahati. I would definitely recommend it to anyone, who want to buy accessories at a relatively manageable price range. They also provide a cool car key ring.
Huge collection, knowledgeable staff and affordable pricing. They transformed my brezza into a stylish ride. Highly recommended!