The hotel's location is excellent, being very close to the airport. However, there are limited dining options in the vicinity. Although the hotel has an in-house restaurant, our experience at 1 PM was disappointing. The restaurant was empty, the lights were off, and no staff attended to us as we searched for a menu, leading us to eventually leave.
The room accommodations were comfortable, but there were some notable issues. Only one towel was provided for two guests, and housekeeping initially refused our request for an additional towel. Fortunately, the front office resolved this matter promptly. The rooms appear somewhat dated compared to the pictures on the website, with worn-out paint, less-than-white bed sheets, and a dull bathroom, though it was clean. The air conditioning remote did not work from the bed, and the door did not close properly.
On a positive note, the reception staff were helpful and responsive. Overall, while the hotel has its merits, there are several areas that need improvement to enhance the guest experience.
Dibyendu
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October 20, 2024
It's a wonderful experience we booked via Makemytrip executive room. Room is specious. We behaved staf and manager. Food quality is very good. Initially very scared about their previous google review but my experience is very good.
Dr.Aniruddha Das
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August 20, 2024
I stayed here between 9th August 2024 till 12 August 2024.
Pros -
1)close proximity to the airport
2)the rooms are very spacious and clean
3)house keeping staff is nice
4) the restaurant serves tasty food
5) the front desk lady is helpful
Cons-
1)the bathrooms do not have an exhaust and smell awful and are poorly lit
2) the staff is very laidback and confused
3) the food is very expensive in their restaurant plain steamed rice costs rs.120/- for one bowl. Quantity isn't enough.
B. Bindu
-
October 22, 2024
The room was nice. I stayed for 2 nights. The food was very nice especially the Assamese thali. I recommend this hotel to stay near the airport.
Mridula Mukhia
-
June 12, 2023
1. Location: The hotel is situated in Borjhar area making easy for us to reach the airport in a jiffy
2. Accommodations: The hotel rooms are spacious, well-designed, and equipped with modern amenities. The beds could've been more comfortable.
3. Cleanliness: The hotel maintains high standards of cleanliness throughout. The housekeeping staff did an excellent job of keeping everything tidy and fresh.
4. Staff: The hotel staff was friendly, attentive, and were always ready to assist us. They provided excellent customer service and went the extra mile to ensure a pleasant stay. The reception staff was knowledgeable.
5. Dining: The hotel's restaurant offered a delightful culinary experience. The menu featured a wide variety of dishes. The food was delicious, and the restaurant staff was professional.
Overall, I highly recommend this hotel to anyone looking for a wonderful and enjoyable stay.
Our Address
Dekapara Rd, Borjhar, Guwahati, Assam 781015, India
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The hotel's location is excellent, being very close to the airport. However, there are limited dining options in the vicinity. Although the hotel has an in-house restaurant, our experience at 1 PM was disappointing. The restaurant was empty, the lights were off, and no staff attended to us as we searched for a menu, leading us to eventually leave. The room accommodations were comfortable, but there were some notable issues. Only one towel was provided for two guests, and housekeeping initially refused our request for an additional towel. Fortunately, the front office resolved this matter promptly. The rooms appear somewhat dated compared to the pictures on the website, with worn-out paint, less-than-white bed sheets, and a dull bathroom, though it was clean. The air conditioning remote did not work from the bed, and the door did not close properly. On a positive note, the reception staff were helpful and responsive. Overall, while the hotel has its merits, there are several areas that need improvement to enhance the guest experience.
It's a wonderful experience we booked via Makemytrip executive room. Room is specious. We behaved staf and manager. Food quality is very good. Initially very scared about their previous google review but my experience is very good.
I stayed here between 9th August 2024 till 12 August 2024. Pros - 1)close proximity to the airport 2)the rooms are very spacious and clean 3)house keeping staff is nice 4) the restaurant serves tasty food 5) the front desk lady is helpful Cons- 1)the bathrooms do not have an exhaust and smell awful and are poorly lit 2) the staff is very laidback and confused 3) the food is very expensive in their restaurant plain steamed rice costs rs.120/- for one bowl. Quantity isn't enough.
The room was nice. I stayed for 2 nights. The food was very nice especially the Assamese thali. I recommend this hotel to stay near the airport.
1. Location: The hotel is situated in Borjhar area making easy for us to reach the airport in a jiffy 2. Accommodations: The hotel rooms are spacious, well-designed, and equipped with modern amenities. The beds could've been more comfortable. 3. Cleanliness: The hotel maintains high standards of cleanliness throughout. The housekeeping staff did an excellent job of keeping everything tidy and fresh. 4. Staff: The hotel staff was friendly, attentive, and were always ready to assist us. They provided excellent customer service and went the extra mile to ensure a pleasant stay. The reception staff was knowledgeable. 5. Dining: The hotel's restaurant offered a delightful culinary experience. The menu featured a wide variety of dishes. The food was delicious, and the restaurant staff was professional. Overall, I highly recommend this hotel to anyone looking for a wonderful and enjoyable stay.